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Common issues docs page
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docs/misc/common-issues.md
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# Common Issues
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## Missing Hardware Acceleration Options
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The hardware acceleration options listed in the FFMPEG Settings page are derived from output generated by the your configured `ffmpeg` executable. The command used to discover available hardware accel. options is
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```
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ffmpeg -hide_banner -hwaccels
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```
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There are a few reasons why your desired hardware acceleration option is not appearing in this list. Here a few of the common ones we've seen:
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1. If using Docker, you are not using the appropriate image tag. For instance, if you want to use Nvidia hardware accel, you must be sure to use the `*-nvidia` labeled Tunarr builds. For iGPUs, like Intel GPUs, the `*-vaapi` Docker images are required.
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2. The `ffmpeg` executable used by Tunarr is not correct. Double-check the executable path configured by Tunarr with the one in your CLI environment (`which ffmpeg`). One example of this running on Ubuntu and having installed a version of ffmpeg with `snap` (executable in `/snap/bin/ffmpeg`) and one with `apt` (in `/usr/bin/ffmpeg`).
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3. The `ffmpeg` executable you are using does not have the necessary libraries compiled in. This can be verified with the hardware accel. command above.
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If you've double-checked these things and still are experiencing issues, please open up a [new Q&A discussion topic](https://github.com/chrisbenincasa/tunarr/discussions/new?category=q-a&title=Missing%20Hardware%20Acceleration%20Option) so we can debug.
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@@ -47,6 +47,8 @@ nav:
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- Clients:
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- configure/clients/index.md
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- Plex: configure/clients/plex.md
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- Misc.:
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- Common Issues: misc/common-issues.md
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- Development:
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- Contributing: dev/contributing.md
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